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How to Improve Employee Retention

195.00 inc. Vat


Substantial employee turnover can be the signal of issues that need your attention. “It is estimated that the cost of replacing an employee who quits can be as high as 21% of their annual salary” (Carbery and Cross 2019). When someone leaves the organisation, you end up losing a lot more than initially assessed. This is manageable thanks to simple tools and information that will develop the appropriate mindset. Once the system is in place, it can easily be repeated and become part of the routine and even culture of the organisation.

Who is the course intended for?
This course is targeted at managers, supervisors, team leaders and all employees who want to develop awareness of employee retention. By attending this programme, participants will learn to set up a process that will maximise the employees’ commitment to the workplace, as well as their performance and the overall organisation’s output.
1 Day
Training methodology:
A participative and interactive training approach will be followed throughout the programme. In tandem with a number of exercises (both individual and in groups), participants will be encouraged to discuss topics and share their own experiences.
The programme will be evaluated informally throughout the day and by a formal questionnaire at the end of the day.
The successful participants will be awarded with Amber Safety Certificate of Completion.

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Course Objectives

On the completion of this course, participants will be able to:

  • understand the main reasons for employee turnover
  • develop the mindset for employee retention in the workplace
  • develop general job advertising, selection and recruitment skills
  • develop methods for successful onboarding and induction following simple tools and checklists
  • understand and appreciate the importance of higher employee engagement resulting in smaller employee turnover, better productivity, and better organization output

Course Programme

  • Employee turnover/attrition
  • Costs of employee turnover to the organisation
  • Turnover push and pull factors
  • Exit interviews
  • Value of strategic organisation-wide approach to employee turnover/retention
  • Hiring internally versus hiring externally
  • Importance of company branding in recruitment and selection
  • First impressions
  • Advertising the job
  • Selection/fairness of selection
  • Interviews and recruitment
  • Onboarding and induction
  • Managing expectations
  • Survival curve
  • First day and basic needs
  • Employee handbook
  • Buddy training
  • Employee engagement: development, training
  • Performance reviews
  • Rewards
  • Business ethics

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